Terms and conditions
1. Arrival and departure
The house is available from 4 pm, unless early check-in has been arranged.
It must be vacated by 11 am at the latest, unless late check-out has been arranged (additional charges may apply).
2. Rates and payment
Payment for the stay is made according to the terms given at the time of booking: total amount, any service fees and applicable cancellation conditions.
2.1 Standard rate
All bookings must be guaranteed by a credit card valid on the start date of the stay.
A security deposit of €1,500 is pre-authorised on your bank card on the day of arrival. A check-in and check-out inspection is carried out with our on-site representative. The deposit is released within 48 hours at most if there is nothing to report; otherwise, it is released within 1 month at most upon presentation of invoices.
2.2 Amendments
For any change to the number of guests or the dates of your stay, please contact us directly: we will do our best subject to availability.
2.3 Cancellation
- Guests may cancel free of charge up to 60 days before arrival.
- 50% of the total price is charged for cancellations within 60 days of arrival.
- 100% of the total price is charged for cancellations within 30 days of arrival.
No termination is possible without the written agreement of both parties. Except in the event of a travel ban related to COVID-19 or imposed by the French government, the rental is non-refundable.
3. Booking
3.1 By making a booking on our website, you accept these terms and conditions.
3.2 To book, please provide accurate and complete information: contact details, preferred dates of stay, number of occupants.
3.3 Your booking is only confirmed once you have received our confirmation, together with payment details. If you do not receive this email, please contact us on +33 6 99 21 89 41.
4. Guests’ responsibilities
4.1 Guests must respect the rules and policies of the property during their stay. No noise disturbance.
4.2 Guests are responsible for the cleanliness and condition of the property during their stay. Any damage caused to the property will be charged to them.
4.3 Guests are responsible for the safety of their personal belongings. The property accepts no liability for loss, theft or damage.
5. The property’s responsibilities
5.1 We are committed to providing a quality service and making your stay enjoyable. However, we cannot be held responsible for disruptions or incidents beyond our control.
5.2 If you have any problem or complaint during your stay, please inform us immediately so that we can take appropriate action.
We recommend that you read these terms carefully before booking. If you have any questions, please do not hesitate to contact us.